Alliant Credit Union

Do you have introductory rates? How does that work?

We offer some of the lowest rates available. Your rate is based in part on your credit score and can be as low as 0% for 12 billing cycles. After this promotional period ends your standard APR will apply to all new purchases and balance transfers and all unpaid balances.⁵¹

Where can I call to make a credit card payment?

You can make a credit card payment any time by making a transfer through your Alliant Online Banking Account, signing up for Bill Pay, or by calling us at 800-328-1935 (24/7).

How long does it take to get a credit card in the mail?

Once the application is accepted, it typically takes 7-10 days to receive your new credit card in the mail.

Can I use my Alliant Savings Account Convenience Card with Apple Pay™?

No. Alliant Savings Account Convenience Cards are not eligible for Apple Pay™.

What are the benefits of having an Alliant credit card?

As an Alliant member, having a Platinum or Platinum Rewards Visa® from Alliant makes smart financial sense. Our Visa credit card options give you the purchasing power you deserve, while saving you money over higher interest rate cards with every statement. We offer a great interest rate, too. 

There are charges on my credit card I don’t recognize. What do I do?

Please call the number on the back of your credit card at your earliest convenience. Alternatively, you can dispute the charges online through Alliant Online Banking. Select Options located next to your Alliant Visa Credit Card Account Summary.

How do I report a lost or stolen debit card or credit card?

If your card is lost or stolen, please call us at 800-328-1935 (24/7). For international callers, please contact us at 773-462-2000 (24/7).

What fees do you charge on your credit cards?

Unlike other credit cards, the only fee we charge is for a late payment, which is $25.

Can I transfer balances from my other credit cards?

Absolutely. We make it easy to transfer balances from your other credit cards (national or store cards) and save you money with a lower interest rate. Even better, Alliant doesn’t charge a fee to transfer balances (unless associated with a promotinal offer).

How can I increase my card limit?

Please contact an Alliant representative at 800-328-1935 to discuss increasing your credit card limit.

How do I make the most of my rewards?

You can choose from either a Platinum or Platinum Rewards credit card that’s best suited to your purchasing needs. You’ll enjoy the same features and benefits with either card, but with Platinum Rewards you’ll earn bonus points for every dollar you spend on the card. Rewards bonus points can be redeemed for valuable merchandise, travel, and more.