Ensuring you have a good experience with Alliant
If you don’t see your question below, please don’t hesitate to contact us. We’re looking forward to working with you.
We’re glad you’re here and look forward to helping you with your car or RV loan.
If you don’t see your question below, please don’t hesitate to contact us. We’re looking forward to working with you.
Your loan account number is the 14 digit number included in your Welcome Letter. Please use your 14 digit loan account number when setting up a bill pay through your financial institution or include your 14 digit loan account number with any mailed payments.
For your convenience we offer multiple payment options.
When you purchased the vehicle at the dealership, you signed a financing contract with the dealer that indicates your monthly payment amount, the monthly due date, and the first payment due date. Please review that contact for the specific information, especially the date the first payment is due.
Yes, you can pay your loan through automatic monthly debits (ACH) from your existing checking account. In fact, we encourage it! Not only are monthly ACH transfers convenient, but they give you the safety and knowledge that your loan payments are being paid monthly and on time.
Alliant can originate these monthly automatic transfers for you. You must complete the information on the Automatic Loan Payment Authorization Form (PDF). The completed form can then be faxed to 773-462-2263 or secure emailed to Loan Servicing at Alliant.
The first payment due date cannot be changed. However, we can work with you change the monthly due date after you’ve made your first required payment. To get started, please contact our Loan Servicing team 1-800-328-1935 ext. 2079 or email us directly at loanservicing@alliantcreditunion.com .
Alliant is the 7th largest credit union in the U.S. We’ve been in business since 1935 and have helped tens of thousands successfully finance their cars and trucks.
A credit union is like a bank, but instead of shareholders, our members — who are also owners — call the shots. That’s why you’ll get friendly, personalized service, every time. And all the money we make goes back into the credit union, which is how we’re able to offer our members competitive loan rates & high savings rates.
You need to be a member of Alliant because only Alliant members can receive our low loan rates. When you received financing at the dealership, you likely signed an Alliant Credit Union Membership Agreement before proceeding with your loan. Alliant membership comes at no cost to you. In fact, it lets you take advantage of all our financial benefits (a great auto loan rate is just the start!).
Your loan is through Alliant because the dealership with whom you purchased your vehicle is an Alliant partner. As an Alliant partner, the dealership offers their customers the ability to take advantage of low Alliant auto and RV loan rates.
The easiest way to access your Alliant account is by enrolling in Alliant Online Banking. This will give you continuous access to all your account information. In addition, you can set up automated transfers, check savings and loan balances and monitor payments, amongst other features. To help give you a complete view of your financial health, Alliant will also provide you a credit score on a quarterly basis.
In order to set up your Online Banking access, please call our Member Contact center at 1-800-328-1935 and request online access today. While we offer 24/7 service, we recommend calling between 8:30 a.m. – 6:00 p.m. CT for the best experience.
In order to fulfill federal laws regarding full-timer RV status, Alliant is required to hold an escrow account in an amount equivalent to one year’s property insurance on your RV. These funds will be held in your Alliant savings account until your loan is paid in full. The funds will continue to earn interest with Alliant on a monthly basis.
