Commercial Loan Servicer
Start a Rewarding Career with Alliant:
This position acts as the in-house loan servicing authority for commercial real estate lending, which includes a broad spectrum of asset types. The Commercial Loan Servicer is responsible for coordinating efforts with the Commercial Loan Closer to accurately Board new loans, work closely with Alliant’s accounting and finance departments, provide guidance on borrower inquiries with a high level of customer service, and perform general loan servicing duties. To be successful, candidates must be self-motivated, extremely organized, very detailed oriented, and provide a high level of customer service to our customers. General supervision is received from the Manager, Commercial Lending Credit Administration.
Responsibilities:
Commercial Lending Responsibilities:
- Board new loans based on approved and documented loan terms and conditions in an efficient manner
- Act as a liaison with the accounting and finance teams
- Prepare and analyze daily auditing reporting weekly
- Provide timely and accurate departmental and business unit reporting as required
- Prepare annual 1098 tax statements for borrowers
- Accurately process loan payments
- Manage the accounts payable billing process
- Establish new loan real estate tax monitoring set up with third party monitoring service
- Troubleshoot any issues or conflicts presented by NRTT including analysis of the Title Policy and/or credit memorandums
- Analyze and calculate real estate tax escrows
- Manage insurance tickler tracking process
- Provide guidance and address borrower questions and inquiries as needed
Risk Responsibilities:
- Ensure strong internal controls and quality assurance policies and procedures are adhered to at all times
- Maintain and enhance effective loan servicing operating procedures
- Maintain and enhance loan servicing management reports
- Make recommendations to the Manager, Commercial Lending Credit Administration regarding best practices in loan servicing, including ways to create efficiencies
Project/Vendor Management Responsibilities:
- Participates in projects which affect credit union wide commercial lending and sales efforts
Compliance:
- Ensures adherence to all compliance guidelines with applicable state and federal laws, including but not limited to the Bank Secrecy Act (BSA), company procedures and policies
- Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with privacy act directives
Operates a variety of office equipment such as fax, copier and personal computer.
Qualifications:
- Bachelor’s Degree in business
- 5-10 years’ experience in servicing a large real estate portfolio with a variety of real estate asset types
- Accounting background a plus
- Experience with software such as Commercial Servicer, Bank or Credit Union mortgage servicing systems, and MS Office suite including: Word, PowerPoint and Outlook. Proficient in Excel needed
- Self-motivated, strong team player with a demonstrated initiative and ability to work independently
- Excellent organizational skills with the ability to multitask in a fast paced environment
- Strong written and oral communication skills
- Notary preferred
Alliant Credit Union is proud to be an EEO/AA employer.
Apply