Alliant Credit Union

Sr. Human Resources Business Partner

Start a Rewarding Career with Alliant:

The Senior Human Capital Business Partner serves as an internal strategic business partner that supports/facilitates the development of culture and key capabilities for the organization and is responsible for securing and maintaining a productive, diverse, and engaged workforce, comprised of the best talent. This is a highly visible role serving as a consultant to various functions with primary responsibility for integration, development, motivation and retention of employees. This will play an important role in achieving the Human Capital strategy through their ability to align people with business strategy and support and manage change. In partnership with the Manager of HCG Operations and other HC Business Partners, this role drives and deploys integrated talent management, employee development, compensation, performance management, organization transformation and workplace strategies.

Responsibilities:

Business Partner Consultation:

• Partner with leaders to develop talent and performance management improvement strategies that optimize the talent, strengths and engagement of our human capital assets.
• Provide workforce/restructure planning consultation and oversight, including but not limited to, communication strategy, job description content, talent needs and compensation assessment.
• Serve as a primary partner and consultant to leaders and employees on all employee relations issues.
• Effectively balance employee and Credit Union interests to manage risks and create a positive employee relations environment.
• Develop employee policies to ensure compliance with applicable laws and to enhance employee effectiveness and engagement.
• Build leadership capability through facilitative partnerships and educational investments surrounding effective performance management and learning and development theory.

Performance Management:

• Oversee the performance management process, ensuring a consistent approach across the organization that emphasizes individual development and regular and dynamic coaching and feedback.
• Lead the strategic goal setting process that incorporates meaningful SMART goals, set at the appropriate level with sufficient line of sight.
• Administer the Credit Union’s 360 degree feedback processes in support of leadership and management practice development.
• Facilitate compensation processes including; merit, sales incentive compensation, and market data analysis

Learning & Development:

• Partner with managers to identify leadership and organizational development needs and to conduct learning needs assessments.
• Pinpoint the appropriate learning and development activities that will enable the organization to achieve its strategic goals.
• Facilitate soft skills training as needed.
• Design and conduct participant survey and feedback sessions to gather insight for the enhancement of future learning/training opportunities.

Employee & Internal Customer Engagement Advocate:

• Stay attuned to employee morale and general employee sentiment.
• Ensure motivating processes and programs (performance management, employee recognition, learning and development) are executed consistently and in a timely manner.
• Seek and encourage feedback on a regular basis.
• Promote role modeling and coaching in the areas of employee engagement

Talent Champion:

• Partner with Manager, HCG Operations in developing and implementing staffing strategy and in tracking and achieving staffing goals.
• Provide direction for the recruitment and selection process for hiring managers across all areas of the Credit Union.  
• Interview candidates for senior level positions and above.
• Conduct regular talent needs assessments to ensure a “Right Talent/Right Fit” workforce.
• Works with talent management and talent acquisition to leverage integrated people strategies; enabling the attraction, development, and retention of top talent.

Alliant Culture & Change Agent:

• Embody the Alliant culture by promoting cultural hallmarks
• Incorporate Alliant language of cultural hallmarks in HCG communications
• Anticipate and facilitate the identification of key business change and the implementation of those changes to achieve the desired end state as a business.
• Analyze how change can be supported and sustained through redesigned Human Capital strategies, programs, practices and processes

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

Qualifications:

Education & Experience:

• Bachelor’s degree in Human Resources, Organizational Development or related field required. Master’s degree preferred
• Human Resources Professional certification preferred
• Six plus years’ experience in employee relations and performance management      

Key Knowledge & Skills:

• Strong verbal and written communication skills
• Strong organizational and planning skills
• Knowledge and understanding of credit union product/services and relationship to organizational performance
• Excellent customer service and follow-up skills
• Ability to work independently
• Demonstrated ability and experience in consulting as a business partner

Success criteria:

• Proven leadership ability with a keen focus on effective execution
• Solution-focused with ability to proactively offer strategic recommendations
• Influential coaching and consulting
• Track record as an effective and collaborative partner

Alliant Credit Union is proud to be an EEO/AA employer.